Residents

Welcome home. Everything you need as an Amkor Holdings resident is here.

Sign in to your tenant portalSee your balance, lease documents, and payment history. Pay rentPay online and set up autopay from your bank account. Pay rent by card or bankQuick secure payment with Stripe. Enter your amount and unit address. Pay a feeLate fees, move-in fees, repairs, and other charges. Secure payment with Stripe. Pay with cash, money order, or cashier’s checkPay in person at a shared branch near you. Password required. Request a repairSubmit a maintenance request with photos through the portal. Maintenance request formTell us what needs fixing and we will coordinate a vendor visit. Text us(704) 228-2540 — questions about your home, rent, or lease.
Water leak, no heat, or another urgent problem? Call or text (704) 228-2540 right away. For fire or anything life-threatening, call 911 first. Water is the most damaging thing to a home — report any leak the moment you see it.

Using the tenant portal

  • Your portal is run by Buildium. You received a sign-in email when your lease was sent. Use Forgot password on the sign-in page if you need to reset it.
  • You can also use the free Buildium Resident Center app for iPhone or Android.
  • Trouble signing in, signing documents, or paying? Buildium Support: 888-414-1988.

Rent and payments

  • Rent is due on the 1st. Autopay from your bank account is required and is the easiest way to never be late.
  • Late rent starts the notice process automatically. If you’re going to be late, text us before the due date.
  • Need help with rent or utilities? See the assistance agencies we’ve worked with.

Good to know

  • Renters insurance is required — keep proof current at every renewal.
  • Each home has 2 parking spaces; additional vehicles may be $50/month each.
  • Planning to move out? Text us as early as you can so we can plan your move-out inspection and deposit return.
  • Your lease and addenda are in the portal.

Amkor Holdings, LLC · 301 S McDowell St., Suite 125-1971, Charlotte, NC 28204 · manager@amkorholdings.com